recruitment

Practice Manager

 

Job Role
Ensure the efficient day-to-day management of the practice

Personnel
- Take line management responsibility for dental receptionists and dental nurses including responsibility for motivation, objective setting and appraisal

- Arrange for and undertake the recruitment and selection of permanent and temporary staff

- Arrange staff induction and training

- Organise disciplinary and grievance arrangements

- Keep and monitor staff records particularly with regard to sickness absence and annual leave

- Keep the practice’s contracts of employment up to date

- Coordinate arrangements for appraisal

- Organise, attend and participate in practice meetings

Finance
- Take responsibility for and supervise all banking procedures, including deposits, payments and checking bank statements

- Arrange the payment of all staff and associates

- Ensure the operation of the patient payment policy and the collection of outstanding debts

- Check invoices and prepare payment cheques for signature

Patients
- Ensure the operation of the patient recall system

- Ensure the operation of the practice complaints procedure

- Deal with patient queries which cannot be dealt with by other team members

- Keep the practice leaflet and other patient communications up-to-date

Administration
- Keep all practice documentation up-to-date, including policies, procedures and handbooks

- Ensure the maintenance of the practice computer system

- Produce and implement the practice marketing plan

- Deal with practice mail, in conjunction with the practice owner

Equipment and health and safety
- Liaise with sales and suppliers’ representatives as necessary

- Ensure that there is a efficient stock control and supply procedures

- Ensure practice compliance with health and safety requirements

- Ensure that practice equipment is serviced and maintained

Other duties
- Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of a dental nurse in exceptional circumstances)

- Arrange and attend refresher and update training for medical emergencies and CPR